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Home Care

Listed below are 5 phases to choose from. Phase1 and Phase2 offer a remote IT solution whereas Phase3 to Phase5 gives you an IT blend of both remote and on-site support. If you are unsure which service you will need, please call 0121 251 6931 | 0754 077 7731 or email info@groundwellit.com to discuss your requirements.

Startup .	Remote .	Remote plus 1 on-site	Remote plus 2 on-site	Remote plus 3 on-site
£6.97 (10% discount on Home Care support units)	£10.97	£13.97	£16.97	£34.97 (Covers up to 3 Home PC's)	Cost per month per PC
√	√	√	√	√	Weekly Spyware and Antivirus check
√	√	√	√	√	Monthly removal of temporary files that can clog your system
√	√	√	√	√	Software updates are applied to your system to reduce failures and security problems in the future
√	√	√	√	√	Organise your disk drive to prevent your computer from slowing down over time
√	√	√	√	√	Access to computer experts to resolve technical problems. Includes remote support.
NO	NO	YES - 1 on-site call per year	YES - Up to 2 on-site calls per year	YES - Up to 3 on-site calls per year	On-site calls included
All prices valid for 12 months from date of contract taken out. Additional on-site calls cost £27 per first half hour. £17.50 per additional half hour. Max 2 hour charge. No fix No fee.

Home Care Support Units:
If you need extra support with your IT, you can add units to your Home Care solution. Adding Units to your package means that our IT experts can solve all of your IT problems within minutes.


£35	£65	£92	£119	Home Care remote support unit cost
60	120	180	240	Expert remote support time (minutes)

All prices valid for 12 months from date of contract taken out.

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