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Business Care

Listed below are 4 phases to choose from. Phase1 offers a remote IT solution whereas Phase2 to Phase4 gives your business an IT blend of both remote and on-site support. If you are unsure which service you will need, please call 0121 251 6931 | 0754 077 7731 or email info@groundwellit.com to discuss your requirements. If your business has more than 10 PC's please call to discuss your requirements

Any PC .	1 PC .	2 to 4 PC .	5 to 10 PC .
£6.97 (10% discount on Business Care support units)	£16.50	£16.00	£13.97	Cost per month per PC
√	√	√	√	Weekly Spyware and Antivirus check
√	√	√	√	Weekly removal of temporary files that can clog your system
√	√	√	√	Software updates are applied to your system to reduce failures and security problems in the future
√	√	√	√	Organise your disk drive to prevent your computer from slowing down over time
√	√	√	√	Access to computer experts to resolve technical problems. Includes remote support.
√	√	√	√	Printers and Scanners support included
NO	YES - 1 on-site call per year	YES - Up to 3 on-site calls per year	YES - Up to 5 on-site calls per year	On-site calls included
√	√	√	√	Weekly tests checking for early warning signs of problems
All prices valid for 12 months from date of contract taken out. Additional on-site calls cost £31.50 per first half hour. £21 per additional half hour. No fix No fee.

Business Care Support Units:
If you need extra support with your IT, you can add units to your Business Care solution. Adding Units to your package means that our IT experts can solve all of your IT problems within minutes.


£135	£255	Business Care remote support unit cost
180	360	Expert remote support time (minutes)

All prices valid for 12 months from date of contract taken out.

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